Returns & Exchanges
At Japan Objects Store, we want you to be completely satisfied with your handcrafted home goods; if your purchase is not quite right, you may return or exchange it within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and the correct warehouse address.
Prepare the Package
Carefully pack your items in their original Japanese packaging and protective wrapping to ensure they arrive back to us in pristine, sellable condition.
Ship the Item
Affix the provided shipping label or use your preferred tracked courier to send the parcel back to our fulfillment center for processing.
Receive Your Refund
Once our artisans inspect the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing